ISO 9001

Quality Management

Success Factors

Your organization has enjoyed sustainable success and you know what your customers need. You fulfil your customers’ expectations because you are in control of your processes and know how to ensure quality on a permanent basis. You draw significant competitive advantages from these success factors and the results gained from them. Now you can show your strengths with a comprehensive, certified quality management system according to ISO 9001. More than one million certified companies worldwide put their faith in this effective tool for corporate control and continuous improvement of their performance capability.

Management principles for your organization

The most important prerequisite of a well-functioning quality management system is your organization’s focus on the “Management Principles” described in ISO 9000:

  • Customer Focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management
Recognize Expectations
Control Processes
Ensure Success

Your management system will be effective once you have identified and considered the needs of all relevant stakeholders, clearly formulated your corporate objectives, and once the achievement of these objectives is reflected in measurable results – with meaningful key indicators from efficient and transparent processes as the basis.

With a certified management system according to ISO 9001 you avoid errors, instead of correcting them. The quality approach has been securely anchored within your organization, which creates trust and increases your customers’ satisfaction. You are aware of risks and opportunities and clearly structured, transparent corporate processes help to minimize business risk and allow you to react faster to market changes.

The revised version ISO 9001:2015 brings additional benefits: Due to its new structure, harmonized with other management system standards, it can be easily integrated with other management systems and less prescriptive requirements and a risk based approach allow a better adaption to your particular needs and focus on performance.

How does my organisation achieve certification to ISO 9001?

As soon as your processes have been identified, recorded and implemented, and the effectiveness of your quality management system has been reviewed in internal audits and the results analysed in a management review, you are ready for certification. Our planning is customised, and we will coordinate with you based on your individual circumstances, corporate objectives and success factors. Then your organization will undergo the DQS certification process: we will assign auditors with excellent knowledge of the standards, as well as many years of experience in your industry sector.

Further Reading

"Top 10 Challenges to Implement ISO 9001:2015 and ISO 14001:2015"
DQS offers accredited certification and training services both the new ISO 9001:2015

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